14 November, 2013
RE: Adobe Digital Editions:
I asked some questions on the Forum 2 days ago, BUT have not received any response to date. The main problem is that I installed Adobe Digital Editions on my computer several years ago, and authorized it, all O.K. This was for my wife’s E-Reader, a Sony PRS-T1 and using Reader for PC software, and the computer was authorized for Adobe DRM protected content.
However, now I have a Cocoon E-Reader, Model BK 7021. The COCOON eBook Reader & Media Player supports Adobe DRM content, and I have no problems installing most books, articles, etc, in EPUB, PDF and DJVU.
I have just purchased an EPUB book (90 minutes in heaven), and have no trouble installing it on the Sony E-Reader, BUT cannot do so for the Cocoon E-Reader (I can get the book over to the reader, but is says it is protected).
When I go into Reader for PC, I get “this computer is authorized for Adobe DRM protected content”, as I set this up with my email address and Adobe ID password.
However when I go to Adobe Digital Editions, to use with my Cocoon E-Reader, I get
“ this Computer is Authorized without an ID.” If I try to authorize the computer in ADE with my email address, and ID password, I get
A “an Error has been Detected .... Activation Server Error code: E_AUTH_NOT_READY”
so when I try to copy the book from the ADE library to the E-Reader I get
“Errors were Detected, the following item could not be copied to your device ..........
90 minutes in Heaven CE_COPY_NOT_ALLOWED – No permission to copy the book.
Can you offer help PLEASE
Bruce Wilkie email: bmwilkie@optusnet.com.au
NOTE: I can attach the ERROR printouts if needed???
MS Windows 7 Home Premium (64 bit)