I recently borrowed a book from my library, downloaded it with Adobe Digital Editions (and was able to open it on the PC) and transferred it to my (Adobe authorized) Kobo Mini reader. Unfortunately the reader refused to open the book because “it is not currently authorized for use with your Adobe ID”. I reset the reader, signed in with my Kobo account, authorized it again with Adobe Digital Editions, but got the same error.
I use one and the same email address as my account ID for Adobe and Kobo but noticed that the one for Kobo is spelled with lowercase letters while the one for Adobe has its first letter capitalized. Is this a problem?
I tried changing my Adobe ID to lowercase on the Abobe's website but got error “That Adobe ID is not available. Please try another address.”
This is the first DRM book I am trying to access on my Kobo.
Thank you.