I can't find any way of downloading a book I allegedly "borrowed." I have no idea if the book is REALLY still there, but since right after it was valid, through to now, several hours later, I still get the SAME error message, with no explanation, no workaround, not even a link to fix it:
Unable to download
Error getting License, License Server Communication Problem: E_ADEPT_DATABASE
OK
What is E_ADEPT_DATABASE? Where do I find a description of a workaround for this error? I see plenty of posts about the PROBLEM, but not a single resolution, at least, not one that works. I did find a link to a workaround, but I tried it and it STILL doesn't work.
HOW do I download a borrowed book? I tried tech support, but even THEY have no idea what E_ADEPT_DATABASE is. 
Which isn't very impressive. If this software does not work, where do I find software that DOES work and IS supported by people who are knowledgeable about how to use it?