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EXPLAIN ERROR - E_ADEPT_DOCUMENT_TYPE_UNKNOWN

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I am trying to open a .acsm file in Adobe Digital Editions 2.0.67532

 

I keep getting the error E_ADEPT_DOCUMENT_TYPE_UNKNOWN

 

I have searched the forum and found this question asked previosuly - but NOT answered.

 

I would like to know what this means and why I can't download my book. 

 

 

Very frustrating to try and access customer support from adobe to be thrown over to a forum which has the same questions I seek the answer to posted MONTHS ago - and they are still unanswered.  There has to be an easier way!


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