I can't download my 4 books I bought on kobobooks because "the e-licence already fulfilled by another user". It is not the first time I buy and download e-books on e-reader SONY PRS-T2. I asked kobobooks to reset the licence and they really did it. They furthermore believe the problem is ADE. I'm sure that the ID for ADE and kobobooks is the same. What can I do? Thanks
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