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User not activated

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My ADE ( v3.0) is recognizing my nook on my Mac.  I can transfer borrowed library books to my nook in ADE.  I can see the book in my documents on my nook.  However, when I try to open the file it says "user not activated".  I know that my nook is activated and I know that ADE is authorized. I deleteded the ADE folder on my nook and started over but to no avail. What am I doing wrong?


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