After a couple of months of effort, my wife has been unable to get a library book onto the Kobo e-Reader via Adobe Digital Editions. I am now trying to figure out the problem......
ADE does not recognize the Kobo e-Reader that is to say the Kobo does not show up as an icon on the Bookshelf of ADE. So there is no way to transfer the book onto it.
I have tried uninstalling the ADE and reinstalling to see if it would then recognize the e-Reader to no avail.
The ADE is "authorized" and the Kobo reader is recognized by the computer as evidenced by it showing up with a drive letter in "MY Computer".
Assistance requested and appreciated.
Thanks