Hi
I have Sony Reader for PC & also Digital Editions apps, which I had to download again after purchasing a new PC. I previously had purchased & downloaded e books without any problems to both apps, & subsequently loaded them to my Kobo, also without problems. I recently had trouble with my Kobo & had to reset it, now I'm unable to download the (ACSM)books into Digital Editions (from my PC), or into the Reader for PC- although cover pictures do appear in the Reader for PC Library, but the books won't actually open in there either. I just get messages saying that it's unable to import the item as it already exists in my library then one saying "The item has already been downloaded by another user."
Can someone help me with this. I can't contact the supplier of the books as they've closed.
Thanks