Problem with e-licence
I can't download my 4 books I bought on kobobooks because "the e-licence already fulfilled by another user". It is not the first time I buy and download e-books on e-reader SONY PRS-T2. I asked...
View ArticleUnable to download pdf file in windows 8.1
After upgrading to windows 8.1, i have been unable to download pdf files sent via yahoo email, IE11 and Adobe Reader 11. Did not have this problem before with windows 8. I click on the pdf...
View ArticleAdobe Digital Editions 2.0
I have downloaded and installed Adobe Digital Editions on a PC with a Windows 8.1 operating system. I have several books on my bookshelf which I have downloaded to my PC. When I open them to read on...
View ArticleUpgraded Windows - now can't download.
Upgraded to Windows 7 from Vista. Now can't download from public library. Error msg: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. Have uninstalled and re-installed ADE 2.0.
View ArticleChanging 'anonymous' authorisation
Hi, I purchased DRMed ebooks from an online reseller, but authorised them 'anonymously' as I could not recall my user ID at the time. Hence, now I am unable to access these ebooks on my tablet, but...
View ArticleMerging Adobe user IDs
Hi, I have DRMed ebooks purchased from various online resellers that have been authorized using 2 different Adobe user IDs. How can I consolidate these ebook purchases into 1 Adobe user ID? This is not...
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Question
Hi, I cannot get my computer (Win 8.1) to register my Kobo Arc7. I understand I need to have the Kobo in the left hand side of the Adobe Digital Editions before I can transfer ebooks to my device....
View ArticleWhat to do when the menu options does not appear after installing adobe...
Hi there, I need help asap! I have downloaded, installed and created my adobe ID to use the digitak editions in my imac, but the menu options do not appear in the screen of this software when opened!!...
View ArticleAdobe digital edition ?
need adobe digital edition for downloading e-books. running windows 8re on a samsung pad. is it doable ?
View ArticleHow to authorize books to my Adobe ID?
When I download a book from the library, it shows up in my Adobe library but when I transfer it to my Kobo Touch, a message shows up that says it can't be opened because it isn't currently authorized...
View ArticleAdobe Digital Editions for Surface RT
I would like to purchase a Microsoft Surface tablet to replace my netbook. The Surface runs the Windows 8 RT operating system, which is different from Windows 8. Executable files (such as the Adobe...
View ArticleToo many authorisations
I have had two tickets open to get my accounts unlock as they have too many authorisations error and still no one has responded after 5 days anyone know how to get this resolved ?? I can see how amazon...
View ArticleDeauthorization help needed
"Go to live chat" is not valid; that costs. How do I get help to deuthorize devices I no longer have? I am a humble supplicant. Please, lords of Adobe, help me. I am on my knees.
View ArticleAuthorising a computer
I am trying to authorise my computer but get the error Activation error code E_Auth_Not_Ready
View ArticleError! Check activation
I am using a PC with windows 8.1. Recently when I downloaded books from my library I got the message on ADE " Error! Check activation" I have tried to unauthorise by using ctrl-shift-d on the ADE...
View ArticleHow can I return back after clicking on a hyperlink in an epub in Digital...
If I have a hyperlink in an epub, I can click on it and Digital Editions will jump to the target page. However, I can find no "back" button, or equivalent. How can I get back to where I was? I am...
View ArticleCan't open DRM ebooks on Kobo Glo
I gave my mom a Kobo Glo for Christmas, but I can't get Adobe Digital Editions to work with it properly. I installed ADE 2.0 on her Windows XP machine and it recognized and authorized the Kobo, but...
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